Privacy Policy
At Soulstones by Shilpi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our website.
1. Information We Collect
We may collect information such as your name, phone number, email address, billing and shipping address, and payment details when you place an order or contact us.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Process payments and provide order updates
- Respond to your queries and provide customer support
- Improve our products, services, and website
- Send promotional communications where permitted
3. Payment Information
Payments are processed through secure third-party payment gateways. We do not knowingly store your complete credit/debit card or banking details on our website.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and provide a better browsing experience.
5. Sharing of Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers, such as payment gateways, shipping partners, and technology providers, only as required to provide our services or comply with applicable law.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites. Soulstones by Shilpi is not responsible for the privacy practices or content of those websites.
8. Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Soulstones by Shilpi through the contact details available on our website.
Website: https://www.soulstonesbyshilpi.com/