Payment & Price Policy

We aim to provide a safe, transparent, and convenient shopping experience. Please review our Payment & Price Policy before placing an order.

1. Product Prices

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated. Prices may change at any time without prior notice.

2. Taxes & Shipping

Applicable taxes and shipping charges, if any, will be displayed during checkout before the order is confirmed.

3. Payment Methods

We accept the payment methods available on our website, including online payment options provided through our authorized payment gateway.

4. Payment Confirmation

An order is considered confirmed only after successful payment and order confirmation from Soulstones by Shilpi.

5. Failed or Cancelled Payments

If payment is deducted but the order is not successfully placed, please contact us with your transaction details. Any eligible refund will be processed through the applicable payment gateway or original payment method.

6. Pricing Errors

In case of an incorrect price due to a technical or human error, we reserve the right to cancel the order and provide a refund for any amount already paid.

7. Refunds

Refunds, where applicable, will be processed according to our Return & Refund Policy and may take additional time depending on the payment provider or bank.

8. Contact Us

For any payment or pricing-related questions, please contact Soulstones by Shilpi through the contact details provided on our website.

Website: https://www.soulstonesbyshilpi.com/